Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern FlyingFirst.com.au's relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, "Us", "Our" and "We" refers to FlyingFirst.com.au and "You" and "Your" refers to you, the client, visitor, website user or person using our website.


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and FlyingFirst.com.au's rights and obligations to each other.


It is an essential pre-condition to you using our website that you agree and accept that FlyingFirst.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), FlyingFirst.com.au's liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.


We handle and process refunds at all times in accordance with the Australian Consumer Protection legislation.

Should you be unhappy or dissatisfied with our Services at any time, we will provide you with a full refund of our fees.

In the event we are unable to assist you in either providing helpful options and information to meet your requirements or alternatively if there is some product or service that becomes unavailable after you have provided the questionnaire and feedback form, we will refund our fees in full.


FlyingFirst.com.au may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between FlyingFirst.com.au and the owners of those websites. FlyingFirst.com.au takes no responsibility for any of the content found on the linked websites.

FlyingFirst.com.au's website may contain information provided by third parties for which FlyingFirst.com.au accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a 'recommendation' only and are not providing any advice nor do we take any responsibility for any advice received in this regard.


To the fullest extent permitted by law, FlyingFirst.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. FlyingFirst.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of FlyingFirst.com.au to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.


At FlyingFirst.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. FlyingFirst.com.au respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. FlyingFirst.com.au's secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data FlyingFirst.com.au collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.


FlyingFirst.com.au does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.


FlyingFirst.com.au may be required, in certain circumstances, to disclose information in good faith and where FlyingFirst.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of FlyingFirst.com.au, its customers or third parties.


If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of FlyingFirst.com.au. FlyingFirst.com.au expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then FlyingFirst.com.au will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. FlyingFirst.com.au reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

FlyingFirst.com.au expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


These terms and conditions represent the whole agreement between you and FlyingFirst.com.au concerning your use and access to FlyingFirst.com.au's website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
JURISDICTION??This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and FlyingFirst.com.au that results in litigation then you must submit to the jurisdiction of the courts of NSW.


These Terms of Use (Terms) apply to all customers of this website. In using our website and services, you agree to be bound by these Terms as well as any and all general Terms and Conditions posted on our website from time to time. If you do not accept these Terms, you must refrain from using our website.


"Report" means any information provided to you when using our Services

"Services" means any service we offer through our website from time to time

"the website" means www.FlyingFirst.com.au


We do try to cover a range of products and services but we do not cover every product, provider or service through our website and Services so there may be other options available to you. You need to ensure you do your own research to find the products and services that best suit your needs and do not rely solely on the information we provide to you.

All information we do provide is general advice and factual information. It is in no way intended to be personal advice nor financial advice as we do not have your individual requirements in mind. We are only trying to provide information to help you make a more informed decision. We are not and are in no way affiliated with a financial institution nor are we a product issuer or credit card provider.

Our information on the website and in any report provided to you has been prepared without taking into account your objectives, financial situation or needs. Because of this, you should not acquire any financial products or services without taking into account whether the products are appropriate for your personal circumstances, having regard to your own objectives, financial situation and needs. If you have any doubts, you should obtain professional advice prior to acquiring any financial product or service.

Any plan, membership, group, product or any type of service that we may list or include in any report should be carefully and independently assessed by yourself and you should consult a professional before you commit to it.


Our report simply gives you some options and information to consider but should not be relied upon nor should you sign up for any financial product or service without first obtaining financial advice to ensure it is suitable for your particular circumstances. Whilst we endeavor to ensure we keep up-to-date on product information and we believe in good faith that any report we do contains only current updated information, we cannot be responsible for changes that may be made to this information from time to time by the product providers or for any inaccurate information obtained from a product provider. We recommend that you check the accuracy of all information provided to you, directly with the product providers. You need to check the specific product information and details to ensure you choose the right product for your individual situation.

We are not responsible if the specific offer is not available at the time, is no longer provided by the service provider or if you are unable to take advantage of the offer for some other reason including but not limited to restricted criteria requirements. Each provider has its own criteria for membership and plans that we do not control. You need to discuss the requirements directly with the provider.


We are in no way responsible at any time for any loss or damage you may suffer as a result of the use of any of our Services or reliance on any of our information or reports.

In particular, you agree and acknowledge that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from your use of our website, the Services or any information contained on it, or linked to it or provided to you.

This limitation of liability clause includes any reliance by you on the information on the website, access to or inability to use the website. You assume all risk in using the Services and we cannot be liable for your use of or reliance on any Services. While we endeavor to keep the website up-to-date and correct, we make no representation or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to any of the Services for any particular purpose and provide it for your informational purposes and out of our own analysis. Any reliance you place on such information is therefore strictly at your own risk.

In any case, our liability to you will not exceed the amount actually paid by you to us.